Settlement services

Canada offers a wide range of settlement services to support the arrival of newcomers. To make sure you receive all the help that is offered, it is recommended that you contact a settlement organization in the province and city or town where you plan to land before you arrive.


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Settlement Agencies

Settlement agencies provide settlement services designed to help newcomers adjust to their new lives in Canada. Settlement agencies are sometimes also called immigrant-serving agencies, refugee-serving agencies, or newcomer services. These organizations are located in major urban centres in each of Canada’s provinces. Many settlement agencies offer pre-arrival and post-arrival support to help newcomers prepare. If you are approved to immigrate to Canada or have recently arrived it is recommended that you contact a settlement agency in your destination province as early as possible.

Settlement agencies provide a wide variety services to help you succeed including:

  • Learn language skills
  • Assistance with technical resume preparation
  • Helping to understand licensure requirements
  • Search for jobs
  • Helping identify transferable skills
  • Introductions to employers and employer networks
  • Start businesses
  • Explore new careers
  • Find educational opportunities
  • Get documents translated
  • Access to programs to help you gain Canadian experience
  • Access information about community services, schools, healthcare
  • Make new friends and feel more at home


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Finding A Settlement Organization

Most settlement programs are free of charge and are often available in different languages.  These programs are typically offered by government funded not-for-profit organizations.  Settlement and language programs may also sometimes be offered by organizations such as libraries, schools, colleges and universities.  There are hundreds of these organizations across Canada.